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Shipping & Payment

SHIPPING:

Your order will be processed and shipped immediately. Orders placed on Friday, Weekends and bank holidays* will be shipped the next day. You will receive an email confirming that your order has been dispatched. We have several shipping methods. 3 for countries in Europe and 2 for the rest of the world:

 

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• Standard Europe EU countries.3-10 days, with tracking number & insurance.

• Standard outside Europe/ FREE SHIPPING 10-30 days, with tracking number & without insurance

• Standard Europe non EU countries 4-21 days, with tracking number & insurance

• Express worldwide 1-3 business days, with tracking number & with insurance

 

If you have not received your order within that time please contact shop@thegrifters.org and we will assist you.


Orders with tracking number: Personal signature of an adult will be required upon delivery.

 

IMPORTANT!!!

Orders without insurance can be a subject for refund/resend only if they are returned to our office caused by a false address.

The time from dispatching to returning in our office it can take one month.

We highly suggest you to select shipping with insurance for your orders.

 

SHIPPING METHODS DESCRIPTION:

 

 

STANDARD EUROPE EU COUNTRIES-This service is provided by DHL. You receive a tracking number and have insurance on the package. That means, that in case you don’t receive the package, we refund you the full amount of your money , or we resend the item, if it is in stock and you chose this option.

 

STANDARD REST OF THE WORLD- This service is provided by the Bulgarian postal service. You receive a tracking number, but you have no insurance on the package. That means, that in case it’s lost and we don’t receive it back to our address, we can’t refund you the money.

STANDARD EUROPE NON EU COUNTRIES - This service is provided by the Bulgarian postal service. You receive a tracking number. That means, that in case you don’t receive the package, we refund you the full amount of your money , or we resend the item, if it is in stock and you chose this option.

EXPRESS WORLDWIDE- This service is provided by DHL. You receive a tracking number and have insurance on the package. That means, that in case you don’t receive the package, we refund you the full amount of your money , or we resend the item, if it is in stock and you chose this option.

 

FREE SHIPPING-  The service is provided by the Bulgarian postal service. You receive a tracking number and insurance on the package.

 

TRACKING YOUR ORDER:

 

Where you can track your order, depends on the shipping method that you chose.

 

Standard Europe EU- http://www.dhl.bg/en/express/tracking.html

Express worldwide - http://www.dhl.bg/en/express/tracking.html

Standard rest of the world & Standard outside EU- http://www.bgpost.bg/?cid=176

 

 

PAYMENT:

 

We accept Paypal &  Credit and Debit Cards.

You can checkout in the shop using your credit/debit card information without need to have a Paypal account.

For optional Bank Transfer you will have to contact us at shop/AT/thegrifters.org

You can use the Bank Transfer option at the checkout/payment section. After placing your order we will contact you by email with details for the payment that you will have to do. After you sent us your proof of payment we will dispatch your order.

 

 

SHIPPING COSTS:

 

 

*prices are with all taxes included